If you are experiencing a stuck or inactive high beam, you may need to change the wiring order to suit your vehicle. Please remove the boot from the relay controller and review the wiring order. Simply change it to match this configuration either at the relay box or the H13 connector (using small flat blade). After that, it should be perfect for your installation. Note that splicing the wiring in this case will not void your HID warranty, but do contact HID Canada beforehand so that we can make a note in your order file.
NOTE: The wiring colour may differ, but the positioning is the same. Review the white/brown/blue wires in the picture below.